Spero Kinetics Inc. — sperokinetics.com
Effective Date: March 19, 2026
Last Updated: March 19, 2026
Introduction
Spero Kinetics Inc. ("Spero," "we," "us," or "our") is a corporation incorporated in Canada and based in Vancouver, British Columbia. We operate the website sperokinetics.com and provide personalized corrective exercise, movement training, and coaching services (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with British Columbia's Personal Information Protection Act (PIPA), which is our primary governing privacy legislation, as well as Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to personal information that crosses provincial or national borders in the course of commercial activity. By accessing our website or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our website or Services.
Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
Health and movement information (Sensitive Personal Information): Training goals, injury history, movement assessment videos, body composition data, workout notes, consultation records, and any health conditions or medications you disclose. This information is classified as sensitive personal information under PIPA and PIPEDA, and we require your express consent before collecting, using, or disclosing it. We apply heightened safeguards to protect this category of data.
Payment information: Billing details processed through Stripe or provided via direct transfer (Venmo/Zelle). We do not store complete credit card numbers on our servers.
Communications: Messages exchanged via email, WhatsApp, our custom application, or video calls (Zoom/Google Meet).
Parental/guardian information: For clients under the age of 18, we collect consent and contact information from a parent or legal guardian.
Testimonials and marketing content: If you voluntarily provide feedback, testimonials, before-and-after progress information, or consent to the use of your story or likeness for marketing purposes, we collect that content. We will always obtain your explicit, written consent before featuring your name, image, testimonial, or progress information in any public-facing materials. You may withdraw this consent at any time by contacting us.
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information through Google Analytics and similar technologies, including:
IP address and approximate geographic location
Browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking identifiers (see Section 7)
How We Use Your Information
We use the personal information we collect for the following purposes:
To deliver, personalize, and improve our training and coaching Services
To conduct movement assessments, develop training programs, and track your progress
To process payments and manage your subscription
To communicate with you about your program, consultations, and account
To respond to inquiries and provide client support
To analyze website usage and improve our website and content
To feature testimonials, case studies, or client stories with your explicit consent
To comply with legal obligations and enforce our Terms of Service
4. Consent
4.1 Express Consent
We require your express (opt-in) consent before collecting, using, or disclosing sensitive personal information, including health and movement data, injury history, and any information related to your physical condition. Express consent is also required before using your name, image, testimonial, or progress information for marketing purposes.
4.2 Implied Consent
For non-sensitive information — such as contact details provided during the intake process or website analytics data — we may rely on implied consent where the purpose of collection would be obvious to a reasonable person.
4.3 Withdrawal of Consent
You may withdraw your consent at any time by contacting us at info@sperokinetics.com, subject to legal or contractual restrictions and reasonable notice. We will inform you of the consequences of withdrawal, which may include our inability to continue providing some or all of our Services to you.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
Service providers: Third-party platforms that help us deliver our Services, including Stripe (payment processing), Zoom and Google Meet (video consultations), Google Analytics (website analytics), WhatsApp (communication), and our custom application provider. These providers are contractually obligated to protect your information and may only use it for the purposes of providing services to us.
Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of Spero, our clients, or the public.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our Services, and to comply with our legal obligations. Movement assessment videos, training records, and consultation notes are retained for the duration of your active client relationship and for a reasonable period thereafter (generally up to 3 years) for continuity and legal purposes. You may request deletion of your data at any time by contacting us (see Section 13).
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Sensitive personal information, including health and movement data, is subject to heightened security measures appropriate to its sensitivity. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Breach Notification
In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm to you, we will:
Notify you as soon as feasible, describing the nature of the breach, the personal information involved, and the steps we are taking to reduce the risk of harm.
Report the breach to the Office of the Information and Privacy Commissioner for British Columbia and/or the Office of the Privacy Commissioner of Canada, as applicable.
Keep a record of every breach of security safeguards, regardless of whether notification is required, as mandated by applicable law.
Cookies and Tracking Technologies
Our website uses Google Analytics, which places cookies on your device to collect anonymized usage data. These cookies help us understand how visitors interact with our website so we can improve it. You may disable cookies through your browser settings or opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. Please note that disabling cookies may affect your experience on our website.
Do Not Track and Global Privacy Control Signals
Our website uses Google Analytics, which places cookies on your device to collect anonymized usage data. These cookies help us understand how visitors interact with our website so we can improve it. You may disable cookies through your browser settings or opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. Please note that disabling cookies may affect your experience on our website.
Your Rights
Under PIPA and PIPEDA, you have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Withdrawal of consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions. Withdrawal may affect our ability to provide Services to you.
Deletion: Request deletion of your personal information, subject to our legal retention obligations.
Complaint: File a complaint with the Office of the Information and Privacy Commissioner for British Columbia (OIPC) or the Office of the Privacy Commissioner of Canada (OPC).
To exercise any of these rights, please contact us at info@sperokinetics.com. We will respond to your request within 30 business days.
Children's Privacy
Spero accepts clients under the age of 18 with verifiable parental or legal guardian consent. We collect only the information necessary to provide our Services to minor clients. A parent or guardian must complete the intake process on behalf of the minor and provide ongoing express consent for the collection and use of the minor's personal information, including any sensitive health or movement data. Parents and guardians may review, request correction of, or request deletion of their child's personal information at any time by contacting us at info@sperokinetics.com.
International Data Transfers
Our Services are operated from Canada. Some of our third-party service providers (such as Stripe, Google, and Zoom) may store or process data in jurisdictions outside of Canada, including the United States. When your personal information is transferred outside of Canada, it may be subject to the laws of those jurisdictions. We take reasonable steps to ensure that your information remains protected in accordance with this Privacy Policy and applicable law, including through contractual safeguards with our service providers.
Electronic Communications (CASL Compliance)
By providing your contact information and using our Services, you consent to receive electronic communications from Spero, including emails, WhatsApp messages, and in-app notifications related to your training program, account, consultations, and service updates. This consent is provided in accordance with Canada's Anti-Spam Legislation (CASL). You may withdraw your consent to receive non-essential commercial electronic messages at any time by using the unsubscribe mechanism provided in the communication or by contacting us at info@sperokinetics.com. Withdrawal of consent to transactional messages (e.g., billing confirmations, consultation reminders) may affect our ability to deliver the Services.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Spero Kinetics Inc.
Email: info@sperokinetics.com
Website: sperokinetics.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through our website. Your continued use of our website or Services after such changes constitutes your acceptance of the updated Privacy Policy.