Spero Kinetics Inc. — sperokinetics.com
Effective Date: March 19, 2026
Last Updated: March 19, 2026
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Spero Kinetics Inc., a corporation incorporated in Canada and based in Vancouver, British Columbia ("Spero," "we," "us," or "our"). These Terms govern your access to and use of our website at sperokinetics.com, our custom application, and all related services, content, and products (collectively, the "Services").
By accessing our website, creating an account, submitting an intake form, or using any of our Services, you agree to be bound by these Terms, our Privacy Policy, and our Liability Waiver. If you do not agree to these Terms, you must not use our Services.
Eligibility
Our Services are available to individuals who are at least 18 years of age. Individuals under 18 may use our Services only with the verified consent and ongoing involvement of a parent or legal guardian, who must agree to these Terms on the minor's behalf and accept responsibility for the minor's compliance with these Terms.
Description of Services
Spero provides personalized, remote corrective exercise training, movement assessment, program design, and coaching services. Our Services include but are not limited to: an initial consultation, movement analysis, customized training programs, weekly coaching consultations, access to a kinesiology resource library, and periodic progress reevaluations. All Services are delivered remotely via video calls (Zoom or Google Meet), our custom application, and digital communication channels.
Spero's Services are not medical treatment, physiotherapy, chiropractic care, or a substitute for professional medical advice. Spero's coaches are certified corrective exercise and sports performance specialists who assess movement patterns from a fitness standpoint. They are not licensed to diagnose, treat, or prescribe for any medical condition. If you have a medical condition, injury, or health concern, you should consult a licensed healthcare provider before using our Services.
4. Testimonial and Results Disclaimer
Client testimonials, case studies, and success stories featured on our website, social media, or marketing materials reflect the individual experiences of specific clients. They are not indicative of the results that any particular client is likely to achieve. Individual results vary significantly depending on factors including adherence to programming, nutrition, sleep, stress, pre-existing conditions, age, and individual physiology.
Spero does not guarantee any specific health, fitness, pain-reduction, or performance outcome.
Account Registration and Security
To access certain features of our Services, including our custom application, you may be required to create an account. You agree to:
Provide accurate, current, and complete information during registration and keep it updated.
Maintain the confidentiality of your login credentials and not share your account with any other person.
Notify Spero immediately at info@sperokinetics.com if you suspect any unauthorized access to or use of your account.
Accept responsibility for all activity that occurs under your account, whether or not authorized by you.
Spero reserves the right to suspend or disable your account if we have reason to believe it has been compromised or is being used in violation of these Terms.
Subscription Plans and Pricing
6.1 Plans
Spero offers the following monthly subscription plans:
Foundational (2–3 workouts per week): $295 per month
Multi-Domain (4 workouts per week): $385 per month
High Capacity (3–6 workouts per week): $475 per month
6.2 Billing
Subscriptions are billed monthly on a recurring basis. Payment is processed via Stripe or direct transfer (Venmo/Zelle) as agreed upon during onboarding. Your subscription automatically renews each month until cancelled in accordance with Section 7.
6.3 Price Changes
Spero reserves the right to modify pricing at any time. Existing clients will receive at least 30 days' written notice before any price change takes effect on their subscription. You may cancel your subscription before the new pricing takes effect if you do not agree to the change.
Cancellation, Refunds, and Pauses
7.1 Subscription Cancellation
You may cancel your monthly subscription at any time by notifying your coach or emailing info@sperokinetics.com. Cancellation takes effect at the end of your current billing cycle. The first month of service is non-refundable.
7.2 Refund Policy
If you cancel within the first 7 days of a billing cycle (excluding your first month), you are eligible for a full refund of that month's subscription fee. After 7 days, no refund will be issued for that billing period, and your access will continue until the end of the cycle.
7.3 Consultation Cancellations and No-Shows
Individual consultations require at least 24 hours' notice for cancellation, rescheduling, or credit. Consultations cancelled with less than 24 hours' notice, or missed without notice (no-shows), will be considered "used" and will not be rescheduled, refunded, or credited.
7.4 Subscription Pause
Clients may request to pause their subscription for up to 30 consecutive days, once per 6-month period, for reasons such as travel, illness, or personal circumstances. Pause requests must be submitted in writing to info@sperokinetics.com at least 7 days before the next billing date. During a pause, billing is suspended and no Services are provided.
Spero's Right to Terminate
Spero reserves the right to suspend or terminate your access to the Services at any time, with or without cause, including but not limited to cases of:
Non-payment or repeated late payment
Inappropriate, abusive, or harassing behavior toward Spero staff or coaches
Breach of these Terms or the Liability Waiver
Misuse of Spero's proprietary content, platform, or intellectual property
In the event of termination by Spero, you will receive a prorated refund for the unused portion of your current billing period, unless termination is due to a material breach of these Terms by you.
Client Responsibilities
As a client of Spero, you agree to:
Provide accurate and complete health, medical, and personal information during intake and throughout your engagement.
Promptly notify your coach of any changes to your health, injuries, medications, or physical condition.
Follow your prescribed training program as instructed and communicate any difficulties or concerns to your coach.
Maintain a safe and appropriate training environment when performing exercises independently.
Attend scheduled consultations or provide at least 24 hours' notice for cancellations.
Comply with all applicable terms, policies, and guidelines.
Intellectual Property
All content on sperokinetics.com and within our custom application — including but not limited to text, images, videos, training programs, exercise descriptions, blog articles, the kinesiology library, logos, and branding — is the intellectual property of Spero Kinetics Inc. and is protected by Canadian copyright and trademark law.
Your training program is created for your personal use only. You may not reproduce, distribute, sell, license, or publicly display any Spero content or programming without prior written consent from Spero. Unauthorized use may result in termination of your account and legal action.
Acceptable Use of the Application
When using Spero's custom application, you agree that you will not:
Share your account credentials with any other person or allow others to access your account.
Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the application.
Use automated tools, bots, scrapers, or similar means to access, extract, or copy content from the application.
Upload viruses, malware, or other harmful code to the application.
Use the application for any purpose other than accessing your training program and communicating with your coach.
Reproduce, redistribute, or publicly display any content from the application, including training programs, exercise videos, or kinesiology library materials.
Violation of this acceptable use policy may result in immediate suspension or termination of your account without refund.
User Content
By submitting content to Spero — including movement assessment videos, workout notes, messages, and feedback — you grant Spero a non-exclusive, royalty-free, worldwide license to use such content solely for the purpose of delivering and improving our Services. You retain ownership of your content. Spero will not share identifiable user content publicly without your explicit written consent.
Electronic Communications Consent
By creating an account or using our Services, you consent to receive electronic communications from Spero, including via email, WhatsApp, in-app messaging, and other digital channels. These communications may include: consultation reminders, program updates, billing notifications, service announcements, and promotional content. This consent is provided in accordance with Canada's Anti-Spam Legislation (CASL). You may opt out of non-essential commercial messages at any time by using the unsubscribe mechanism provided or by emailing info@sperokinetics.com. You acknowledge that opting out of transactional communications (e.g., billing, consultation scheduling) may affect our ability to deliver the Services.
Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SPERO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC RESULTS WILL BE ACHIEVED. SPERO DOES NOT GUARANTEE ANY PARTICULAR HEALTH, FITNESS, OR PERFORMANCE OUTCOME.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPERO KINETICS INC., ITS CO-FOUNDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.
IN NO EVENT SHALL SPERO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES EXCEED THE TOTAL FEES PAID BY YOU TO SPERO IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
16. Dispute Resolution
16.1 Informal Resolution
Before initiating any formal dispute resolution proceedings, you agree to first contact Spero at info@sperokinetics.com and attempt to resolve the dispute informally for a period of at least 30 days.
16.2 Binding Arbitration
If a dispute cannot be resolved informally, you and Spero agree that the dispute shall be resolved exclusively through binding arbitration conducted in Vancouver, British Columbia, in accordance with the rules of the British Columbia International Commercial Arbitration Centre (BCICAC) or its successor. The arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
16.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in aclass, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Spero.
17. Force Majeure
Spero shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond Spero's reasonable control, including but not limited to: natural disasters, pandemics or public health emergencies, acts of government, war or civil unrest, internet or telecommunications failures, power outages, third-party platform outages (including Zoom, Google Meet, Stripe, or our application hosting provider), cyberattacks, or any other event that could not have been reasonably foreseen or prevented. In the event of a force majeure event that prevents Spero from delivering Services for more than 30 consecutive days, you may cancel your subscription and receive a prorated refund for the affected period.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
19. Third-Party Services
Our Services may integrate with or rely on third-party platforms including Stripe, Zoom, Google Meet, WhatsApp, and Google Analytics. Your use of these platforms is subject to their respective terms of service and privacy policies. Spero is not responsible for the availability, security, or practices of any third-party service.
20. Modifications to Terms
Spero reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date and notify you by email or through our website at least 14 days before the changes take effect. Your continued use of the Services after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and cancel your subscription.
21. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
22. Survival
The following sections of these Terms shall survive any termination or expiration of these Terms or your subscription: Section 10 (Intellectual Property), Section 11 (Acceptable Use), Section 12 (User Content), Section 14 (Disclaimer of Warranties), Section 15 (Limitation of Liability), Section 16 (Dispute Resolution), Section 17 (Force Majeure), Section 18 (Governing Law), and this Section 22 (Survival). Any obligations or rights that by their nature should survive termination shall also survive.
23. Entire Agreement
These Terms, together with the Privacy Policy and Liability Waiver, constitute the entire agreement between you and Spero Kinetics Inc. regarding the Services and supersede all prior agreements and understandings, whether written or oral.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Spero Kinetics Inc.
Email: info@sperokinetics.com
Website: sperokinetics.com